Privacy

Last Modified: 3rd July 2019

At Go Surrey, we are committed to processing information about our members and audience in ways that comply with current legal and regulatory obligations, and to be clear with customers about what we do with their personal information.

This Policy explains how we use any personal or organisation information we may collect when you use our websites; or when you use or are a recipient of our services.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Who are we?

We are Go Surrey, a service operated by Codesauce Limited, and is the data controller for this website. Our registered address is Stonebridge House, 28-32 Bridge Street, Leatherhead, Surrey, KT22 8BZ.

Your personal data

So we can deliver an effective service, at times we need to collect and use your personal data. This notice outlines the types of data we use and how and why we will use it:

Purpose: To communicate the details of our service to you
What we need: Email address
The legal basis for us processing this: Your consent to do so
Where this data will be stored: Google GSuite and WPEngine
How long will we keep this data: For as long as you consent to us processing
Where the data is sourced: Directly from you when you sign up

Purpose: To display information about your organisation on our website
What we need: Information about your organisation, event, job vacancy, etc
The legal basis for us processing this: Your consent to do so
Where this data will be stored: Google GSuite and WPEngine
How long will we keep this data: For as long as you consent to us processing
Where the data is sourced: Directly from you when you create a listing

Links to other websites

Our website may contain links to other websites run by other businesses or organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Website advertising

Our website may contain ads from third parties including Google AdSense.

Your Rights

Whilst we are holding or processing your personal data, you have the following rights:

  • The right of access – you have the right to request a copy of the information that we hold about you.
  • The right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • The right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be deleted.
  • The right to the restriction of processing – where certain conditions apply you have a right to restrict the processing of your personal data.
  • The right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • The right to object – you have the right to object to certain types of processing such as direct marketing.
  • The right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • The right to judicial review – in the event that we refuse your request under rights of access, we will provide you with a reason as to why. If you are not satisfied with this you have the right to complain to the relevant supervisory authority.
  • Consent – where you have consented to the processing of your personal data, you have the right to remove this consent at any time.

You can exercise these rights at any time by contacting us.

Disclosure

In most instances, we will not disclose your personal data to third parties without your consent. The third party agreements we have in place include:

  • Web Hosting: WPEngine
  • Content Management System: WordPress
  • Website Usage: Google Analytics
  • Social Media: Facebook, Twitter, Instagram, Google Plus
  • Pay Per Click Advertising: Google Ads, Facebook Advertising, Twitter Advertising
  • Advertising: Google AdSense
  • Search Engine Data: Google Search Console, Bing Webmaster Tools
  • Transactional Email Services: Postmark
  • Email Services: Google GSuite
  • Payment Processing: Stripe

Cookies

This website uses cookies to provide full functionality. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

 CookieNamePurpose
 Advertising __gadsGoogle AdSense is Go Surrey’s advertising tool and cookies may be set when visiting our website. These cookies can’t be read by Google when you’re on a site other than on Go Surrey. They serve purposes such as measuring interactions with the ads on that domain and preventing the same ads from being shown to you too many times.
 Analytics _ga
_gat
_gid
Google Analytics is Go Surrey’s analytics tool that helps us to understand how our visitors engage with their properties. It may use a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘_ga’ cookie.
WordPress 

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wordpress_sec
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WordPress is a Content Management System (CMS) that is the backbone of the GoSurrey website. When creating an account, logging in or logging out, cookies will be created so that you can use the website to sign up, create your profile and create listings.

These cookies are required for the full operation of our website. If you wish to opt-out please leave the Go Surrey website and clear the cookies from your internet browser.

Key Contacts

Our Data Protection Representative is responsible for helping ensure we treat your personal data appropriately. They can be contacted through the following means:

Data Protection Representative
Name: Doug Hunt
Email: [email protected]

Complaints

If you feel you need to make a complaint about how we are processing your personal or organisational data, you can contact the Information Commissioner’s Office as the relevant supervisory authority.