Helpline Adviser for Substance Misuse Charity

from Surrey Drug and Alcohol Care

Vacancy Posted 1 month ago

1,600 Views

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Job Vacancy

Employer: Surrey Drug and Alcohol Care

Deadline: 15th April 2024

Salary: Voluntary

Contract: Volunteer

Location: Surrey

Helpline Adviser for Substance Misuse Charity

Can you spare 3 hours or more a fortnight to help us provide a confidential helpline for people with mild to moderate mental health problems, drug or alcohol problems, Monday to Friday from 9am to 7pm? You will be part of a dynamic team of volunteers.

We answer calls, SMS and webchats, predominantly from people in Surrey:

Providing listening and emotional support that is confidential.
We are non judgemental and signpost to other agencies.
Refer callers into treatment services.

No qualifications are needed as full training will be provided, but you will need a friendly and calm telephone manner with the ability to communicate effectively. We welcome volunteers from all backgrounds.

Our next training course is taking place online via Zoom on 20th & 27th April 2024.

Shift times are 9am to 12 noon, 12 to 3pm, 3 to 6pm and 6 to 7pm. We require a minimum of one shift per fortnight. The Helpline is operated from your own home, at no cost to you.

For further information or an informal chat, please call our Co-ordinator, Emma on 07554 991055.

How to apply?

Apply by Email

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